Bugzilla – Full Text Bug Listing
|Summary:||No sound after upgrade from Leap 15.1|
|Product:||[openSUSE] openSUSE Distribution||Reporter:||Alberto Zacchetti <alberto.zacchetti>|
|Component:||Sound||Assignee:||Takashi Iwai <tiwai>|
|Status:||RESOLVED WONTFIX||QA Contact:||E-mail List <qa-bugs>|
|Priority:||P5 - None||CC:||0f1609d6, alberto.zacchetti, GlobalUnity, vallejo223, vkrevs|
|Found By:||---||Services Priority:|
|Marketing QA Status:||---||IT Deployment:||---|
|Attachments:||Output of alsa-info.sh|
Description Alberto Zacchetti 2020-07-04 19:37:37 UTC
After upgrading from Leap 15.1 to Leap 15.2, the system no longer plays any sound (even from Yast sound setting) although the snd-hda-intel driver appears to be loaded. The chipset is a C600/X79 and it worked wonderfully on Leap 15.1. Now in Yast I see all the volume controls, but I don't hear any sound on headphones. Also in KDE the only item that appears is the digital output (which I can't verify) while every other analog output has disappeared.
Comment 1 Alberto Zacchetti 2020-07-04 20:34:52 UTC
I also tried to launch the live version of Leap 15.2 (KDE) with the same results. So it is not an error in the transition from the previous release.
Comment 2 Alberto Zacchetti 2020-07-05 06:57:52 UTC
lspci -nnk | grep -A2 Audio 00:1b.0 Audio device : Intel Corporation C600/X79 series chipset High Definition Audio Controller [8086:1d20] (rev 06) Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:d735] Kernel driver in use: snd_hda_intel -- 03:00.1 Audio device : NVIDIA Corporation GK107 HDMI Audio Controller [10de:0e1b] (rev a1) Subsystem: CardExpert Technology Device [10b0:0fc6] Kernel driver in use: snd_hda_intel lsmod | grep snd snd_hda_codec_realtek 131072 1 snd_hda_codec_generic 94208 1 snd_hda_codec_realtek ledtrig_audio 16384 2 snd_hda_codec_generic,snd_hda_codec_realtek snd_hda_codec_hdmi 73728 1 snd_hda_intel 53248 3 snd_hda_codec 163840 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek snd_hda_core 110592 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek snd_hwdep 16384 1 snd_hda_codec snd_pcm 155648 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core snd_timer 40960 1 snd_pcm snd 106496 14 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm soundcore 16384 1 snd aplay -L null Discard all samples (playback) or generate zero samples (capture) default Default ALSA Output (currently PulseAudio Sound Server) sysdefault:CARD=PCH HDA Intel PCH, ALC892 Analog Default Audio Device front:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog Front speakers surround21:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog 2.1 Surround output to Front and Subwoofer speakers surround40:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog 4.0 Surround output to Front and Rear speakers surround41:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Analog 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers iec958:CARD=PCH,DEV=0 HDA Intel PCH, ALC892 Digital IEC958 (S/PDIF) Digital Audio Output hdmi:CARD=NVidia,DEV=0 HDA NVidia, HDMI 0 HDMI Audio Output hdmi:CARD=NVidia,DEV=1 HDA NVidia, HDMI 1 HDMI Audio Output hdmi:CARD=NVidia,DEV=2 HDA NVidia, HDMI 2 HDMI Audio Output hdmi:CARD=NVidia,DEV=3 HDA NVidia, HDMI 3 HDMI Audio Output hdmi:CARD=NVidia,DEV=4 HDA NVidia, HDMI 4 HDMI Audio Output hdmi:CARD=NVidia,DEV=5 HDA NVidia, HDMI 5 HDMI Audio Output With the speaker-test command I can listen to the sound through headphones and adjust the volume with the Yast controls, but in Yast the button to test the sound does not give any output. It looks like a configuration problem, but I don't know where to take action.
Comment 3 Alberto Zacchetti 2020-07-06 07:57:49 UTC
The problem concerns pulseaudio and not the drivers, as I initially thought. I modified the configuration in /etc/pulse/default.pa by uncommenting a couple of lines (as indicated by the arrows) and now pulse also recognizes the headphones and the sound works, but it seems very slow to initialize itself and in the graphic controls (KDE). Anyone have any idea how I could better modify the configuration to restore smooth and correct operation? /etc/pulse/default.pa .fail ### Automatically restore the volume of streams and devices load-module module-device-restore load-module module-stream-restore load-module module-card-restore ### Automatically augment property information from .desktop files ### stored in /usr/share/application load-module module-augment-properties ### Should be after module-*-restore but before module-*-detect load-module module-switch-on-port-available ### Load audio drivers statically ### (it's probably better to not load these drivers manually, but instead ### use module-udev-detect -- see below -- for doing this automatically) load-module module-alsa-sink <----- load-module module-alsa-source device=hw:1,0 <----- #load-module module-oss device="/dev/dsp" sink_name=output source_name=input #load-module module-oss-mmap device="/dev/dsp" sink_name=output source_name=input
Comment 4 Takashi Iwai 2020-07-09 10:55:24 UTC
Hrm, not sure what went wrong in your case. I'd rather try to remove the stale config (align /etc/pulse/* from the distro default and remove ~/.pulse* and ~/.config/pulse* directories), and re-run "setup-pulseaudio --enable" once.
Comment 5 Alberto Zacchetti 2020-07-09 14:14:50 UTC
I did the test you suggested, but nothing has changed. But I have done other research and tests and I have found that it is the detection of the audio jacks. So I modified the following file: /usr/share/pulseaudio/alsa-mixer/paths/analog-output-headphones.conf (see below the content with the two commented lines indicated by arrows) and the audio headphones have turn back to appear in the drop-down menu and now they work perfectly. However, their connection is not detected and therefore they are always active even if disconnected. I guess the same goes for all other analog outputs, however I think there should be a way to automatically correct this jack setting, without changing all the files by hand. [General] priority = 99 description-key = analog-output-headphones [Properties] device.icon_name = audio-headphones [Jack Dock Headphone] required-any = any [Jack Dock Headphone Phantom] required-any = any state.plugged = unknown state.unplugged = unknown [Jack Front Headphone] #required-any = any <--- [Jack Front Headphone Phantom] required-any = any state.plugged = unknown state.unplugged = unknown [Jack Headphone] #required-any = any <--- [Jack Headphone Phantom] required-any = any state.plugged = unknown state.unplugged = unknown # This jack can be either a headphone *or* a mic. Used on some ASUS netbooks. [Jack Headphone Mic] required-any = any [Element Hardware Master] switch = mute volume = merge override-map.1 = all override-map.2 = all-left,all-right [Element Master] switch = mute volume = merge override-map.1 = all override-map.2 = all-left,all-right [Element Master Mono] switch = off volume = off [Element Speaker+LO] switch = off volume = off [Element Headphone+LO] required-any = any switch = mute volume = merge override-map.1 = all override-map.2 = all-left,all-right [Element Headphone] required-any = any switch = mute volume = merge override-map.1 = all override-map.2 = all-left,all-right [Element Headset] required-any = any switch = mute volume = merge override-map.1 = all override-map.2 = all-left,all-right [Element Line HP Swap] switch = on required-any = any ; This profile path is intended to control the first headphones, not ; the second headphones. But it should not hurt if we leave the second ; headphone jack enabled nonetheless. [Element Headphone2] switch = mute volume = zero [Element Speaker] switch = off volume = off [Element Desktop Speaker] switch = off volume = off ; On some machines Front is actually a part of the Headphone path [Element Front] switch = mute volume = zero [Element Rear] switch = off volume = off [Element Surround] switch = off volume = off [Element Side] switch = off volume = off [Element Center] switch = off volume = off [Element LFE] switch = off volume = off [Element Bass Speaker] switch = off volume = off [Element Speaker Front] switch = off volume = off [Element Speaker Surround] switch = off volume = off [Element Speaker Side] switch = off volume = off [Element Speaker CLFE] switch = off volume = off .include analog-output.conf.common
Comment 6 Takashi Iwai 2020-07-10 12:58:23 UTC
Then it might be rather because of some kernel driver issue, just surfaced on the recent PA. Please give alsa-info.sh output. Run it with --no-upload option and attach (no paste) to Bugzilla.
Comment 7 Alberto Zacchetti 2020-07-10 14:01:18 UTC
Created attachment 839583 [details] Output of alsa-info.sh Ok, I ran the command alsa-info.sh and attached the output.
Comment 8 Zhon Zely 2020-10-02 21:30:48 UTC
Friends do not insist more than this and pulseaudio they will not fix it. They don't care about those little ones. It worked perfect and in one go in version 15.0 and 15.1. You have to wait for 15.2 to see if it is solved by a miracle.
Comment 9 Ben Guy 2022-06-16 11:36:10 UTC
Hmm, i guess that depends on the 'little ones' being Leap as opposed to Tumbleweed ? Because Tumbleweed is what i am one - so as a rolling release, i can prepared to put up with immediate changed that can cause disruptions, bugs etc etc...But....I expect all leap users to be priority No 1 for any/all bugs - as your the 'stable' release My Internal Motherboard Intel GPU HDMI no longer exists as far as kde plasma's audio settings are concerned Hope this gets fixed for both out sakes :)
Comment 10 Takashi Iwai 2022-06-17 05:46:18 UTC
Erm this has been forgotten as NEEDINFO flag wasn't cleared. Leap 15.2 was already discontinued. Please create a new entry if the problem is still seen on Leap 15.3 (at best test with Leap 15.4). If it's seen on TW, create another bug, too. Thanks.