Bug 1111977

Summary: systemctl unmask packagekit.service: Failed to unmask unit: Connection timed out
Product: [openSUSE] openSUSE Tumbleweed Reporter: Michel Normand <normand>
Component: OtherAssignee: openSUSE GNOME <os.gnome.maintainers>
Status: RESOLVED WONTFIX QA Contact: E-mail List <qa-bugs>
Severity: Normal    
Priority: P5 - None CC: hector.oron, jxu, normand, os.gnome.maintainers
Version: Current   
Target Milestone: ---   
Hardware: PowerPC-64   
OS: Other   
URL: https://openqa.opensuse.org/tests/774714/modules/consoletest_finish/steps/5
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: consoletest_finish-journal.log

Description Michel Normand 2018-10-16 09:13:31 UTC
systemctl unmask packagekit.service: Failed to unmask unit: Connection timed out at the end of yast2_ncurses openQA test on ppc64le.

## Observation

openQA test in scenario opensuse-Tumbleweed-DVD-ppc64le-yast2_ncurses@ppc64le fails in

## Reproducible

Fails since (at least) Build [20181002](https://openqa.opensuse.org/tests/766188)

## Expected result

Last good: [20180928](https://openqa.opensuse.org/tests/763962) (or more recent)

## Further details

Always latest result in this scenario: [latest](https://openqa.opensuse.org/tests/latest?distri=opensuse&machine=ppc64le&version=Tumbleweed&arch=ppc64le&flavor=DVD&test=yast2_ncurses)
Comment 1 Michel Normand 2018-10-17 14:29:48 UTC
Created attachment 786283 [details]

* I analysed two OpenQA uploaded files and identified 4 hours differences
  probably because one at UTC the other one at UTC-4hours
  autoinst-log.txt at UTC time
  consoletest_finish-journal.log at UTC-4hours
* from autoinst-log.txt
  * unmask requested at [2018-10-16T03:26:11.0039 UTC]
  * unmask failure   at [2018-10-16T03:26:45.0364 UTC]
  * export_logs      at [2018-10-16T03:26:45.0365 UTC]
* From consoletest_finish-journal.log
  * packagekit lines from Oct 15 22:23:42 to Oct 15 22:43:15
  * No packagekit line at Oct 15 23.26 (03:26 UTC-4hours) time of unmask request
  * ROOT LOGIN ON tty5 at Oct 15 23:26:55 when export_logs started

* I do not know how to investigate the reported timed out from uploaded log.
  Any suggestion ?
Comment 2 Michel Normand 2018-10-19 07:43:29 UTC
Problem identified in snapshot 20181015 seems to vanish on two succcessive ones:
20181017 https://openqa.opensuse.org/tests/776706#step/consoletest_finish/3
20181018 https://openqa.opensuse.org/tests/777794#step/consoletest_finish/3 

So returned bug as works for me.
Comment 3 Michel Normand 2018-11-16 12:41:15 UTC
a random failure ?
as back on 20181116 snapshot


a manual retry on same snapshot, passed with no timed out

still do not know how to investigate
Comment 4 Michel Normand 2019-01-09 15:05:00 UTC
also failing for Leap15.1 on yast2_ncurses test:
Comment 5 Héctor Orón Martínez 2020-10-16 06:30:11 UTC
Please reopen if you are still affected by this issue.